Frequently Asked Questions

Everything you need to know about gear, parts, and shipping

How long does shipping take for motocross gear?

Standard shipping typically takes 3-5 business days. Expedited options are available at checkout for riders who need their gear before the weekend race.

What is your return policy for helmets and protective apparel?

We offer a 30-day return policy on all unworn items with original tags and packaging. For safety reasons, helmets must be returned in their original, unopened box with all protective films intact.

Do you offer a fitment guarantee for aftermarket parts?

Yes. If you use our 'Shop by Bike' tool and the part does not fit your specific make and model, we will provide a prepaid return label and a full refund or exchange.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and financing options through Affirm to help you get the parts you need now and pay later.

Are the products on your site genuine name brands?

Absolutely. AT Motocross is an authorized dealer for all brands we carry, including Fox Racing, Alpinestars, Troy Lee Designs, and more, ensuring you receive authentic high-quality gear.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress.